Frequently Asked Questions
Find answers to common questions below
We offer a 14-day return policy on all items. Products must be in original condition with tags attached.
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days delivery.
Yes, we ship to most countries worldwide. International shipping times vary by location.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
Yes, every one of us was a seafarer or still works at sea. For example, our designer is part of the engine crew on a container ship. We also have officers who have worked on cruise ships. So, we really understand what it means to be a sailor.
Yes absolutely we know there are many fans of ships and family members as many crusie ship guest and fans. Everyone is welcome to purchase and demonstrate there love to the crew and the ocean .
Add product to your shopping card and proceed to the check out!
If you're not satisfied with an item , you can return it within 14 days. Please visit our (Return Page) to initiate the return process . Return shipping costs are the responsibility of the customer. Sailors and seafarers on the go can easily arrange a return via port agent.
Our customer service team is forthcoming by email at [CREW[at]7SHORT1LONG.COM] We are forthcoming Monday through Friday from 10:00 AM to 6:00 PM. Whether you're a sailor on land or a seafarer at sea , we’re here to help.